Privacy Policy
Information on personal data processing in accordance with GDPR
1. Data Controller
Roster OOD, UIC 830214960, registered address: Smolyan 4700, Buzludzha St. 11, Office 19, is a data controller within the meaning of Regulation (EU) 2016/679 (GDPR). Contact: office@roster.bg | tel. +359 301 8 22 44
2. What Personal Data We Collect
Through the contact form on this website we collect the following data, provided voluntarily by you: full name, phone number, email address, and the content of your enquiry.
3. Purpose and Legal Basis for Processing
We process your data for the following purposes:
- Responding to your enquiry and communicating with you.
- Preparing quotations and entering into contracts.
The legal basis is Article 6(1)(a) GDPR — explicit consent given by ticking the checkbox in the contact form.
4. Retention Period
Data is retained for no longer than necessary for the purpose for which it was collected — as a rule no more than 3 (three) years from the last contact, unless a legal obligation requires a longer period.
5. Sharing Data with Third Parties
We do not sell or share your personal data with third parties for marketing purposes. Data may be shared only with data processors (e.g. IT service providers) with whom we have concluded a data processing agreement ensuring a level of protection in accordance with GDPR.
6. Your Rights
As a data subject you have the following rights:
- Right of access — to receive information on whether we process your data and a copy thereof.
- Right to rectification — to request correction of inaccurate data.
- Right to erasure ("right to be forgotten") — to request deletion of data where a legal ground exists.
- Right to restriction of processing — where a legal ground exists.
- Right to data portability — to receive data in a structured, machine-readable format.
- Right to withdraw consent — at any time, without affecting the lawfulness of processing prior to withdrawal.
- Right to lodge a complaint — with the Commission for Personal Data Protection (CPDP), address: Sofia 1592, Prof. Tsvetan Lazarov Blvd. 2, www.cpdp.bg.
To exercise your rights contact us at: office@roster.bg
7. Cookies
The website may use technically necessary cookies for its proper functioning. We do not use tracking or advertising cookies without your explicit consent.
8. Changes to this Policy
We reserve the right to update this policy. For material changes we will publish a notice on the website. The date of last update is indicated below.
Last updated: June 2026